Shipping policy

Standard shipping

All standard shipping is sent via Australia Post, Couriers Please and Aramex.

We aim to have orders packed within 1-2 business days. 

Your order is expected to be delivered in 2-5^ business days within Metro areas. Regional destinations may take up to 7^ business days.

Where do we deliver to

The Dog Shop Treats & Sweets currently ships orders to mainland Australia and Tasmania only

Can I change the delivery address on my order after I’ve placed it?

If your order has already been processed and dispatched it cannot be altered.

If you have just placed your order and realise you have made an error please contact us as soon as possible

Where is my Order

Once your order has been dispatched, you will receive email confirmation with your order tracking information. 

• After your order has been scanned by the courier, it can take up to 24 hours for the tracking details to reach your email inbox.

If your order has been marked delivered and you have not received the package, please contact us.